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19 Jun. 2023

Strategy

Outsourced communication management, a new performance lever

Outsourced communication management, a new performance lever

Enhanced communication function While large organizations have long - and rightly - had their own communications directors to drive communications strategies and implement action plans, medium-...

09 Jun. 2023

Strategy

Brand positioning: a lever for differentiation, loyalty and growth

Brand positioning: a lever for differentiation, loyalty and growth

Professional services firms operate in a highly competitive market, where standing out from the crowd is essential for long-term success. Today, we observe that many firms offer the same services ...

25 May. 2023

Strategy

Coopetition: does it make sense to join forces with your competitors?

Coopetition: does it make sense to join forces with your competitors?

Joining forces to create more wealth while remaining in competition: this is the paradox raised by the concept of coopetition. From heavy industry to technology companies to aircraft manufacturers...

19 May. 2023

Digital & SEO

Social selling on Linkedin

Social selling on Linkedin

LinkedIn is a multi-faceted network: you can search for a job, study the career paths of potential collaborators, recommend colleagues...but you can also sell your services! This less visible aspe...

08 May. 2023

Expert opinion

Customer Relationship Management (CRM)? What for?

Customer Relationship Management (CRM)? What for?

What is CRM? More than just software, a good CRM tool allows you to centralize all customer and prospect information and implement a customer relationship management strategy. Installing a CRM is...

26 Apr. 2023

Strategy

The key to investing in art is to enjoy yourself!

The key to investing in art is to enjoy yourself!

At a time when people are searching for meaning and authenticity, art could become one of the most powerful mediums for asserting corporate identity and values: a manifesto that is both dynamic an...

28 Feb. 2023

Professions

Allen & Overy adopts Harvey AI: the ChatGPT revolution at the doorstep of law firms

Allen & Overy adopts Harvey AI: the ChatGPT revolution at the doorstep of law firms

The magic circle firm announced it on Wednesday February 15: Allen & Overy is now working with a new AI, christened Harvey, and financed by the company OpenAI, via its start-up fund. Developed...

02 Feb. 2023

Digital & SEO

The perfect LinkedIn profile checklist

The perfect LinkedIn profile checklist

The largest database of professionals on the planet, LinkedIn is the best medium for lawyers' digital marketing. While social networks such as Facebook and Twitter focus primarily on friends, fami...

12 Jan. 2023

Strategy

Business Development in all its forms

Business Development in all its forms

Reflections on a topical issue that is agitating many law firms: business development, or why law firms are encountering difficulties with an ill-defined concept. " We need a good business deve...

10 Jan. 2023

Management

Benevolence: Ep.3. Surviving the vocation

Benevolence: Ep.3. Surviving the vocation

To conclude our series on corporate benevolence, the final section takes a closer look at benevolence in law firms. The profession is particularly hard hit by the disengagement of its youngest rec...

01 Jan. 2023

Management

Benevolence: Ep.2. Communication lever or performance factor?

Benevolence: Ep.2. Communication lever or performance factor?

Benevolence has a dual purpose. In addition to the primary objective of optimizing performance through well-being, the second is to create an attractive brand image. Beware of misunderstandings. ...

25 Dec. 2022

Management

Benevolence: Ep.1. The story of an outward and return journey

Benevolence: Ep.1. The story of an outward and return journey

The question opens Olivier Truong and Paul-Marie Chavanne's La bienveillance en entreprise: utopie ou réalité (Eyrolles). In today's quest for well-being in the workplace, the notion of benevolenc...

05 Dec. 2022

Influence

Activity reports and CSR: formidable vectors!

Activity reports and CSR: formidable vectors!

For a long time, the preparation of activity reports was seen as a tedious process by organizations subject to this obligation. Well thought-out, these reports can nevertheless be formidable vecto...

17 Nov. 2022

Influence

Brand content for consulting professionals

Brand content for consulting professionals

Brand content is the creation of content to promote a brand. It positions the brand as an expert, showing what the company/brand has chosen to focus on, and thus arousing the interest of prospects...

12 Nov. 2022

Management

Why do you need to take care of your employer brand?

Why do you need to take care of your employer brand?

Playback time: 1'30 Having a good employer brand has only positive aspects: it reduces recruitment time and costs, attracts the best talent and reduces turnover. Conversely, a bad reputatio...

03 Nov. 2022

Digital & SEO

10 key ingredients for a successful digital greetings card

10 key ingredients for a successful digital greetings card

Spam emailing, Mrs. calling herself "Dear Sir", the legendary featuring Christmas tree x snowflakes in visuals for the 5th year running... Looking for the ideal checklist for a successful digital ...

29 Oct. 2022

Influence

“Slow communication”: who goes slowly, goes surely…

“Slow communication”: who goes slowly, goes surely…

In today's fast-paced market, consulting firms must return to more authentic communication... "Slow progress is still progress Transposed to the fields of communication and more specifically...

26 Oct. 2022

Influence

BtoB players: what media relations?

BtoB players: what media relations?

Speaking in the media to present its expertise has always been one of the most popular communication channels for professional services firms. At a time of crisis for the press, new perspectives a...

12 Oct. 2022

Digital & SEO

Efficient networking: a few rules and common sense

Efficient networking: a few rules and common sense

"Business networking refers to a transactional method based on network theory creating opportunities forexchanges or gifts between professionals." This somewhat convoluted definition from Wikip...

03 Oct. 2022

Digital & SEO

Google Analytics incompatible with the RGPD: what consequences?

Google Analytics incompatible with the RGPD: what consequences?

The questioning of Google's use in Europe is having an impact on many web publishers. Why shouldn't you use Google Analytics, the behemoth of web analytics, and what alternative solutions should y...

02 Oct. 2022

Skills

Diversity: a performance factor in professional services

Diversity: a performance factor in professional services

While the question of gender equality is often raised in professional services firms, the issue of diversity is much less so. And yet it's a major issue for the life of firms, both in terms of tal...

29 Sep. 2022

Influence

Increase your visibility through legal press relations

Increase your visibility through legal press relations

Legal press relations, the fruit of relationships developed between media consultants and journalists, have evolved considerably in recent years. These relationships, if carefully nurtured and tho...

26 Sep. 2022

Tech & IA

SSL Certificates, guarantors of website security

SSL Certificates, guarantors of website security

Initially created for IT professionals, SSL certificates have now become indispensable in the digital world, particularly for the legal professions, who host sensitive data on their websites. R...

11 Sep. 2022

Digital & SEO

Google : Law LV1, SEO LV2

Google : Law LV1, SEO LV2

Can law firms be Google friendly? If lawyers follow strict ethical rules, they are able to position themselves on the web, either by promoting their specialized expertise or by following the codes...

21 Aug. 2022

Strategy

Professional services firms: how do you measure customer satisfaction?

Professional services firms: how do you measure customer satisfaction?

Unlike the BtoC or start-up sectors, legal and accounting professionals make relatively little use of satisfaction surveys. And yet, the usefulness of these programs is well established, both in t...

26 Jul. 2022

Strategy

Law firms: the age of complexity markets!

Law firms: the age of complexity markets!

You always need to be able to draw inspiration from good ideas and adapt them to your own context and capabilities. The first source of inspiration is the immediate communication surrounding th...

21 Jul. 2022

Expert opinion

Thaima Samman: “In France, the profession of public affairs lawyer is really taking off”.

Thaima Samman: “In France, the profession of public affairs lawyer is really taking off”.

Entrepreneur and committed lawyer Thaima Samman, founder of the Samman law firm and President of the Association des avocats-conseils en affaires publiques, offers us an enlightened look at the le...

18 Jul. 2022

Digital & SEO

“We’re going to make a Brut or Konbini-style video!”

“We’re going to make a Brut or Konbini-style video!”

Brut and Konbini have created a video format that has become a must for corporate communication. How do you use it when you're a chartered accountant, solicitor or lawyer, and turn it into an effe...

05 Jul. 2022

Strategy

The brand is the margin

The brand is the margin

What lawyer doesn't dream of seeing their name become a brand? A brand name guarantees the continuity of the structure. It reduces the firm's vulnerability to the intuitu personae relationship bet...

02 Jul. 2022

Tech & IA

Goodies: the unloved face of communication

Goodies: the unloved face of communication

It's small, yet indispensable. Often practical, sometimes useless, they accumulate on desks at trade fairs and meetings. Goodies, or by-products, are the little tykes of communication. Here are so...

30 Jun. 2022

Management

Work on your employer brand: recruitment objective!

Work on your employer brand: recruitment objective!

Aimed at attracting talent and, above all, retaining it, employer branding is now a major issue for law firms and other legal professions that want to expand but are struggling to recruit. A we...

24 Jun. 2022

Influence

What’s the latest on the podcast buzz?

What’s the latest on the podcast buzz?

Among the communication tools available to law firms and other regulated professions, podcasts are a medium in a class of their own. Pedagogical and accessible, it can be a highly effective wa...

17 Jun. 2022

Influence

Lawyers, notaries and chartered accountants: why use press relations ?

Lawyers, notaries and chartered accountants: why use press relations ?

Many people ask themselves this question, but knowing how to communicate with the press, whether general or specialist, can be an effective lever for development. Being "seen in the media" is a wa...

09 Jun. 2022

Management

How can we improve the well-being of the legal profession?

How can we improve the well-being of the legal profession?

For 75% of lawyers in the 25-35 age bracket, employers should do more to improve the mental health of their employees. To address these issues, several major law firms have introduced policies tha...

04 Jun. 2022

Influence

Communicate to be competitive

Communicate to be competitive

« I swear, as a lawyer, to perform my duties with dignity, conscience, independence, probity and humanity". What role does the oath taken by lawyers play in attractiveness and competitiveness, bot...

02 Jun. 2022

Digital & SEO

Is paid search right for you?

Is paid search right for you?

Reading time: 2'30 Targeting a qualified audience, generating leads: today, paid search is an effective marketing lever. But not everyone uses SEA (Search Engine Advertising)! What about in the...

15 May. 2022

Management

The challenge of Generation Z for legal and accounting professionals

The challenge of Generation Z for legal and accounting professionals

Generation Y then Z, the names follow one another and so does their desire for change. The inadequacy of current structures is leading them to leave their companies, and even their professions. He...

02 May. 2022

Strategy

Office branding is a way to stand out from the crowd

Office branding is a way to stand out from the crowd

Office branding is a way of communicating using space and objects. Far from being trivial, the choice of materials and ambience clearly announces a company's values. Does it favor luxury or start-...

16 Apr. 2022

Digital & SEO

Professional services firms: create your own podcast

Professional services firms: create your own podcast

Playback time: 3'' Few sectors today escape the wave of podcasts, the programs available on the Itunes, Snitcher, Deezer or Soundcloud platforms. The reason for this success is a short, commerc...

15 Mar. 2022

Strategy

Rebranding in a changing world

Rebranding in a changing world

The law firm environment is undergoing unprecedented change. An ecosystem is being turned upside down. Yet many (too many?) law firms are not planning to adapt. At a time when companies and consum...

14 Mar. 2022

Strategy

Soft law” opens up new markets

Soft law” opens up new markets

Beyond its intellectual interest, this theme deserves to be a source of reflection on the lawyers' offer and, consequently, on the communication around this offer. What is it all about ? In a g...

05 Mar. 2022

Digital & SEO

How to successfully implement a video strategy on LinkedIn ?

How to successfully implement a video strategy on LinkedIn ?

It's hard to make viral videos on subjects as complex as wills, balance sheets and business litigation. And Facebook, the preferred vector for these viral videos, is not a network suited to the pr...

01 Mar. 2022

Tech & IA

Bailiffs and Legal Tech

Bailiffs and Legal Tech

Reading time: 2" When we talk about Legal Tech, we think first and foremost of lawyers. Yet more and more start-ups are seeking to develop activities in the bailiff niche. Faced with this, the ...

27 Feb. 2022

Strategy

« Intelligent » influence in 3 concepts

« Intelligent » influence in 3 concepts

The legal and accounting professions are intellectual professions. Highly technical and often difficult for the general public to understand, communication around these professions must respond to...

26 Feb. 2022

Influence

Raw videos : recipes for success

Raw videos : recipes for success

In the world of social networking, where getting noticed is becoming increasingly difficult without sponsorship, videos from "Brut" and Konbini are the exception. How do these video geniuses manag...

17 Feb. 2022

Digital & SEO

Dalila Hammadi joins Eliott&Markus as Consulting Director

Dalila Hammadi joins Eliott&Markus as Consulting Director

Eliott & Markus is delighted to announce the arrival of Dalila Hammadi as International Customer Director, with a particular focus on the EMEA region. Dalila, could you introduce yourself i...

11 Feb. 2022

Strategy

Benchmark: should we stop comparing ourselves ?

Benchmark: should we stop comparing ourselves ?

Every organization has to compare itself to its competitors, whether in terms of positioning, communication strategy or internal organization. While questioning oneself is often beneficial, trying...

06 Feb. 2022

Digital & SEO

HTTPS : one S more, one risk less

HTTPS : one S more, one risk less

Securing personal data traffic is becoming a fundamental issue for every company. After decades of neglect, legislators, browsers and users now expect a minimum of security from all digital player...

02 Feb. 2022

Management

The winning combination of external and internal communication

The winning combination of external and internal communication

When we think of communication, we think of messages sent outwards, to prospects, clients and contacts, to contribute to the growth and development of the law firm. All too often, however, we forg...

01 Feb. 2022

Expert opinion

CMAP Commercial Mediation Competition

CMAP Commercial Mediation Competition

Camille Borella and Jocelyne Dulac: "mediation remains a very powerful process that soothes and restores relationships and opens doors to conflict resolution." Why did you take part in the CMAP...

Influence

Bailiffs : How to communicate about your launch

Bailiffs : How to communicate about your launch

Reading time: 2" Like all regulated professions, the profession of bailiff is subject to special rules when it comes to communication. While bailiffs are far from free in this area, there are m...

19 Jan. 2022

Digital & SEO

Linkedin: why is it crucial to pay attention to your Corporate page?

Linkedin: why is it crucial to pay attention to your Corporate page?

Why pay attention to the corporate page on Linkedin ? Today, Linkedin counts over 575 million professionals. To establish your B2B expertise, Linkedin is the best tool for professionals. In fac...

Influence

How to write a powerful B2B press release

How to write a powerful B2B press release

Reading time: 1'30 Too frequent, poorly-targeted or badly-written press releases can be irritating and counter-productive. Journalists receive dozens of press releases a day: why should they ch...

11 Dec. 2021

Strategy

Cabinet seeks perfect name: our 7 tips!

Cabinet seeks perfect name: our 7 tips!

Changing a company name is a tricky operation. The choice of reference, the story to convey, the sound, the slip of the tongue… The road is strewn with pitfalls for anyone wishing to adopt a new n...

30 Nov. 2021

Digital & SEO

Why your website is losing you customers

Why your website is losing you customers

Reading time: 2" As a showcase for your know-how, your website is an integral part of your brand. The crisis has shown those who weren't yet convinced of the need for a web presence. As a refle...

Tech & IA

A look back at the Congrès des notaires 2021 dedicated to the digital revolution

A look back at the Congrès des notaires 2021 dedicated to the digital revolution

Reading time: 2" Digital identity, personal data protection, cryptocurrency, blockchain and smart contracts were at the heart of the debates and proposals put forward at the latest Congrès des ...

12 Nov. 2021

Digital & SEO

Business lawyers: how to optimize customer relations and increase sales with a good CRM

Business lawyers: how to optimize customer relations and increase sales with a good CRM

Reading time: 4" In an environment where personal relationships play a major role in acquiring new customers, it's surprising that customer relations software isn't more widely adopted. Althoug...

Digital & SEO

TikTok: the new communications channel for the liberal professions?

TikTok: the new communications channel for the liberal professions?

What's Tik Tok? It's the mobile app that's seduced the world, allowing users to create and share one-minute videos. The spiritual descendant of Vine and heir to Musically, Tiktok first exploded on...

05 Nov. 2021

Skills

All about the communication audit

All about the communication audit

Reading time: 3'' Changing your communications strategy without a detailed audit of your current strategy, its strengths and weaknesses, and a thorough review of your organization's objectives,...

Influence

Customer testimonials on regulated professions’ websites: go / no go ?

Customer testimonials on regulated professions’ websites: go / no go ?

Customer testimonials are a powerful B-to-C and B-to-B marketing tool, the use of which is highly regulated for regulated professions. Here's an overview of the possibilities. Lawyers can't pos...

Digital & SEO

Greeting cards: Why digital greeting cards are a must for 2022

Greeting cards: Why digital greeting cards are a must for 2022

Reading time: 1"30 Expert opinion by Houssam Chhih Why is it important to send greeting cards ? Today, greeting cards are crucial to maintaining and nurturing your relationship with your ...

21 Oct. 2021

Strategy

How to prepare your response to invitations to tender ?

How to prepare your response to invitations to tender ?

What's the most effective strategy for responding to a call for tenders ? What's the most effective strategy for responding to a call for tenders ? There isn't just one winning strategy, but...

20 Oct. 2021

Strategy

Legal translation: the challenges and prospects of artificial intelligence

Legal translation: the challenges and prospects of artificial intelligence

Reading time: 3'' Every lawyer has at least once dreamed of an ideal translation tool: accurate, efficient and instantaneous. But this "ideal" remains elusive, even in the age of artificial int...

15 Oct. 2021

Expert opinion

Data : the magic word!

Data : the magic word!

She is omnipotent. It is omnipresent. Data is everywhere. It fascinates or frightens, attracts curiosity or scorn, but leaves no one indifferent, so much is it presented and praised as « the black...

13 Oct. 2021

Influence

Influence, the new vector of notoriety

Influence, the new vector of notoriety

Faced with the emergence of new communication channels that are bringing about a profound change in audience expectations and habits, professional services firms' communications today need to open...

08 Oct. 2021

Digital & SEO

Professional services firms: SEA or SEO ?

Professional services firms: SEA or SEO ?

For legal professionals, digital tools and optimization techniques raise a number of questions. Between ethical rules and the digitalization of professions, are all means good enough to gain a pla...

24 Sep. 2021

Strategy

Why and how to set up a multi-professional practice company (MPC) ?

Why and how to set up a multi-professional practice company (MPC) ?

Reading time: 5'' Although the road has sometimes been long, few of those who have taken up the challenge of the SPE regret having travelled it. An attractive one-stop shop for customers and ta...

25 Apr. 2017

Professions

A new era for partnerships between chartered accountants and lawyers

A new era for partnerships between chartered accountants and lawyers

Reading time: 1'40 This week, the partners of accounting firm Compagnie Fiduciaire announced the creation of Compagnie du Droit, with lawyer Tristan de la Rivière. This news should be analyzed ...

12 Jan. 2015

Professions

Eliott Markus’ 3 tips for 2014

Eliott Markus’ 3 tips for 2014

Our advice covers some of the issues lawyers face when promoting their activities in an increasingly competitive environment: - Lawyers: the challenges of differentiation - How do you sell yoursel...

24 Apr. 2014

Professions

The importance of thoughtful content

The importance of thoughtful content

Content strategy is an essential component of corporate communications. In fact, it's by disseminating content - be it text, images, news, reports, etc. - that a company makes itself known, while ...